A Message from WNMU

On Sunday, April 13, 2025, Western New Mexico University detected unusual activity in its IT environment. WNMU promptly initiated its incident response plan and implemented protective protocols, which included isolating certain systems from the internet. Because of these protective protocols, access to certain WNMU systems and services, including the university’s website, were disrupted.
As the university continues working to fully restore access to all web-based services, we are maintaining a one-sheet guide outlining currently available academic and university resources. This document also includes important instructions for gaining temporary or alternate access to certain services.
Click here to access the one-sheet guide.

Upcoming Events

Board of Regents Meeting
Date
Thursday May 8, 2025
Time
9:00 a.m.
Location
Serna Conference Room, WNMU Castorena Hall / Virtual by Zoom
Video stream
Meeting agenda
Spring 2025 Hybrid Commencement
Date
Friday May 9, 2025
Time
5:00 p.m.
Location
Ben Altamirano Field on the WNMU Campus

Streamed live.

F.A.Q.

On April 13, 2025, Western New Mexico University experienced a cybersecurity incident that disrupted the availability of certain web-based programs throughout the university system. In response, the university promptly secured and isolated critical IT systems, commenced an investigation and notified law enforcement.

The university staff, including the IT Department and community partners, have been diligently working to restore all of the impacted university systems as quickly and safely as possible.

The university is still in the early stages of its investigation into this incident. If the investigation determines that personal information was involved, impacted individuals will be notified in accordance with applicable laws.

Yes, class registration is currently open for the summer and fall terms. Students should review the course schedule then complete the request form.

Yes, students may book an appointment with an advisor by calling 575-538-6393.

While there is no definitive timeline on when the WNMU website will be back up, the university has established a temporary website with a list of important resources that can be found at www.wnmu.edu.

Desktops should not be used until a member of the IT Department has verified your machine is safe and placed a Quality Control sticker on the computer.
Laptops that have been given a verbal “Okay to use” by the IT Department may continue to be used. Additional security software will be installed following the desktop process.

VPN access will not be available until a later date and will require new setup for each user. A request form will be provided to campus at a later date.

We hope to have Mustang Wi-Fi available to campus as soon as possible.

Please email advising@wnmu.edu and provide your full name and contact information to help us route you correctly, and someone will get back to you as soon as possible.

Final payments for the spring ’25 term were due April 15. Once the university payment portal becomes available, students will be provided a grace period in which to complete that payment. Questions regarding student accounts and payments may be sent to Business.Affairs@wnmu.edu.

Payment arrangements for summer are due on or before May 23, with the first payment plan installment due May 31. If the restoration of payment systems has not been complete by then, new due dates will be announced.

No, access to digital textbooks has been maintained, however, if you find that you are unable to access a book, please reach out to the University Bookstore Monday through Thursday 9am-5pm and Friday, 10am to 3pm. at 575-538-6381 or 0341mgr@follett.com.

Important Contact Info

  • Registrar Office
    575-538-6118
  • Office of Admissions and Recruitment
    575-538-6000
  • University Advising Center
    575-538-6393
  • Graduate Admissions and Outreach
    575-538-6655
  • Cashier / Business Affairs
    575-538-6151
    575-538-6739
  • Office of Financial Aid
    575-538-6171
  • Office of Veterans Affairs
    575-538-6871
  • Civil Rights & Title IX Office
    Complaints of discrimination, harassment, sexual violence and retaliation may be reported to this office.
    575-538-6025
  • Civil Rights & Title IX Office – Athletics
    Complaints of discrimination, harassment, sexual violence and retaliation related to university athletics may be reported to this office.
    575-538-6277

Additional Information

Zoom Instructions

  1. Open your web browser and go to https://zoom.us.
  2. Click “Sign Up, It’s Free.”
  3. Enter your date of birth to proceed.
  4. On the next page, enter your WNMU email address and click “Sign Up.”
  5. Check your WNMU email inbox for a confirmation message and click the link provided.
  6. Click “Activate Account.”
  7. Create a password and complete the required fields, then click “Continue.”
  8. If prompted to invite others, you may skip this step.
  9. Click “Go To My Account.”
  10. In the navigation panel, select Profile.
  11. Confirm that your WNMU email (in the format firstname.lastname@wnmu.edu) appears under Sign-In Email and is linked to your Zoom account.
If you’re unsure which email is registered or are experiencing login issues, please contact Video Communications at 575-342-1988 or vidcom@wnmu.edu for assistance.