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WNMU Technology

Where do you go for help with technology or to access resources?

The first stop is to call the IT Help Desk at (575) 574-4357 (HELP).

Someone there will route your request to the correct person or resource.

List of Technology Offices and Resources
(more information below table)
Need... What? Who? Where?
Technical support, computer service, troubleshooting, need to know where to go

IT Help Desk

575.574.4357

Sean Rees

Castorena Hall

Online Interface

Voicemail, communications

Telecommunications

575.538.6434

Joe Holguin  
Exchange Server, mail, calendar,owa access to email, mobile devices and email

Handout

Network Management

575.538.6444

Jason Collet

 

Castorena Hall

 

Website pages, information updates, departmental pages, WordPress blog sites and pages, Mustang Express configuration and tools, email listserv

Handout

Web Services

575.538.6056

Steve Liebhart

Miller Library, beside Writing Lab

WNMU Home

Videoconferencing, lecture capture, music and video recording facilities.

Handout

Video Communications

575.538.6061
Option 1: Tech Support
Option 2- Front Desk

April Hanson

 

Miller Library

Offices and classrooms in northeast corner

Website

Computer lab software, computer classroom reservations, student printing, software licensing, large format printing, workflow and document imaging.

Handout

Computer Classrooms and Labs

575.538.6335

April Matthews

Global Resource Center
104

Website

Reserving facilities for special events (classrooms, Student Memorial Building, GRC, Old James Stadium, Light Hall Auditorium, Gyms) DOES NOT schedule the FACT or Miller Library

Handout


Special Events

575.538.6151


Joy Lemme

110 Rhonda Rd. (adjacent to the Physical Plant)

Online class schedule, new course contracts, online courses

Virtual Campus

575.538.6549

Katherine Warren Miller Library, Virtual Campus (southeast corner)

Converting media to formats for online learning, creating video for online courses, instructional filming, video, audio, and image editing, multimedia in online learning, online accessibility

Handout


Virtual Campus

575.538.6369


Richard Helbock Miller Library, Virtual Campus

Assistance in the learning management System (Canvas) and integrated software for course delivery (Turnitin, Respondus, SoftChalk Cloud, Merlot, Khan Academy, YouTube), whether it be online hybrid or to supplement a face to face course

Handout


Virtual Campus

575.538.6648


Randy Woodard Miller Library, Virtual Campus

Canvas troubleshooting, course set-up, rosters, course use, student training in Canvas, Canvas updates

Handout


Virtual Campus

575.538.6046


Dean Foster Miller Library, Virtual Campus

Equipment lending (laptops, projectors, tablets, cameras, audio, GPS, etc....); event capture and media conversions.

Handout

Media Technologies

575.538.6360

Curt Pierce

Miller Library, window at east end

Website

 

Here is an informative slideshow presented at the Assessment Convocation in March, 2013.

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