A Message from WNMU
On Sunday, April 13, 2025, Western New Mexico University detected unusual activity in its IT environment. WNMU promptly initiated its incident response plan and implemented protective protocols, which included isolating certain systems from the internet. Because of these protective protocols, access to certain WNMU systems and services, including the university’s website, were disrupted. As the university continues working to fully restore access to all web-based services, we are maintaining a one-sheet guide outlining currently available academic and university resources. This document also includes important instructions for gaining temporary or alternate access to certain services. Click here to access the one-sheet guide.
F.A.Q.
On April 13, 2025, Western New Mexico University experienced a cybersecurity incident that disrupted the availability of certain web-based programs throughout the university system. In response, the university promptly secured and isolated critical IT systems, commenced an investigation and notified law enforcement.
The university staff, including the IT Department and community partners, have been diligently working to restore all of the impacted university systems as quickly and safely as possible.
The university is still in the early stages of its investigation into this incident. If the investigation determines that personal information was involved, impacted individuals will be notified in accordance with applicable laws.
While there is no definitive timeline on when the WNMU website will be back up, the university has established a temporary website with a list of important resources that can be found at www.wnmu.edu.
Desktops should not be used until a member of the IT Department has verified your machine is safe and placed a Quality Control sticker on the computer.
Laptops that have been given a verbal “Okay to use” by the IT Department may continue to be used. Additional security software will be installed following the desktop process.
VPN access will not be available until a later date and will require new setup for each user. A request form will be provided to campus at a later date.
We hope to have Mustang Wi-Fi available to campus as soon as possible.
Final payments for the spring ’25 term were due April 15. Once the university payment portal becomes available, students will be provided a grace period in which to complete that payment. Questions regarding student accounts and payments may be sent to Business.Affairs@wnmu.edu.
No, access to digital textbooks has been maintained, however, if you find that you are unable to access a book, please reach out to the University Bookstore Monday through Thursday 9am-5pm and Friday, 10am to 3pm. at 575-538-6381 or 0341mgr@follett.com.
Reach out to Carrie Merrill, Payroll Manager, at 575-538-6263.
Students F.A.Q.
Yes, class registration is currently open for the summer and fall terms. Students should review the course schedule then complete the request form.
Yes, students may book an appointment with an advisor by calling 575-538-6393.
Please email advising@wnmu.edu and provide your full name and contact information to help us route you correctly, and someone will get back to you as soon as possible.
Payment arrangements for summer are due on or before May 23, with the first payment plan installment due May 31. If the restoration of payment systems has not been complete by then, new due dates will be announced.
Official transcripts may be ordered through https://www.parchment.com. It is recommended that when ordering an official transcript, students check “Hold for Grades” or “Hold for Degree” to ensure the official transcript included end-of-term final grades.
Please send a request to registrars@wnmu.edu. The request should be in a separate letter attached to the email and must include your name, W#, or the last four digits of your social security number, approximate dates of attendance, and date of birth. This letter must also include your signature.
Students may declare their major through the Declaration of Major form at this link.
Students may withdrawal from courses through the Semester Withdrawal Form at this link.
Important Resources
Students & Future Students
Click here to apply now.
Phone: 575-538-6000
Email: admissions@wnmu.edu
Registration is now open.
Faculty & Staff
Video Conferencing Access
Locations & Services
Important Contact Info
Registrar Office 575-538-6118Office of Admissions and Recruitment 575-538-6000University Advising Center 575-538-6393Graduate Admissions and Outreach 575-538-6655Payroll 575-538-6263Cashier / Business Affairs 575-538-6151
575-538-6739Office of Financial Aid 575-538-6171Office of Veterans Affairs 575-538-6871Civil Rights & Title IX Office Complaints of discrimination, harassment, sexual violence and retaliation may be reported to this office.
575-538-6025Civil Rights & Title IX Office – Athletics Complaints of discrimination, harassment, sexual violence and retaliation related to university athletics may be reported to this office.
575-538-6277
Additional Information
Zoom Instructions
- Open your web browser and go to https://zoom.us.
- Click “Sign Up, It’s Free.”
- Enter your date of birth to proceed.
- On the next page, enter your WNMU email address and click “Sign Up.”
- Check your WNMU email inbox for a confirmation message and click the link provided.
- Click “Activate Account.”
- Create a password and complete the required fields, then click “Continue.”
- If prompted to invite others, you may skip this step.
- Click “Go To My Account.”
- In the navigation panel, select Profile.
- Confirm that your WNMU email (in the format firstname.lastname@wnmu.edu) appears under Sign-In Email and is linked to your Zoom account.