Setting Up Multi-Factor Authentication

Using the Microsoft Authentication App

WNMU authentication and password reset guide. (Link pending — file needs to be uploaded.)

Other Authentication Methods

To establish multi-factor authentication without downloading the Microsoft app to your personal device, choose "other method" when navigating the multi-factor authentication tutorial. That will allow users to choose either text message or phone call.

If text message: You will receive notifications to your personal or work mobile phone and will have the ability to authorize and/or update passwords from anywhere.

If phone call: Users may enter a mobile number, direct office line or home number but this will restrict notifications to a static location.

Campus Computer Rebuild Form

Download form. (Link pending — file needs to be uploaded.)

Need Help?

If you have any issues, contact the WNMU IT Help Desk.

Email
ITservice@wnmu.edu
Phone
(575) 574-4357
Hours
Monday to Friday, 8:00 AM – 5:00 PM